CTR_34986_BCWF

📋 General Exchange Guidelines At Wrist & Rock, we want you to love what you ordered. We accept exchanges or store credit for non-customized, non-preordered items purchased in Nigeria within 7 days of delivery, provided the item is returned in the exact new condition in which it was received. ✓ Eligibility for Exchanges • Orders delivered within Nigeria must be submitted for exchange within 7 days of delivery • Orders delivered outside Nigeria must be submitted for exchange within 14 days of delivery • The item must be returned in the exact new condition in which it was received • To qualify, the item must be: Unused In its original packaging With all tags intact Free from signs of wear or damage 🚚 Return & Redelivery Costs • Customers are responsible for the cost of return shipping and redelivery charges involved in any exchange ❌ Non-Returnable Items • Custom-made items (final sale, not eligible for return or exchange) • Preordered items (final sale, not eligible for return or exchange) • Gift items (non-refundable and cannot be exchanged) 💰 Cancellations & Refunds • Cancelled orders may be refunded within 24 hours of purchase, only if the order has not been processed or shipped • Once an order has been processed or shipped, it can no longer be cancelled for a refund